Feed your pet with confidence, each and every meal! At Redbarn quality is #1. We have strict control specifications in our factories to ensure the freshest product goes out our doors for your dog to enjoy.
Our Quality Assurance Procedures
At Redbarn, we take the necessary steps to be certain we are putting out safe, wholesome and high quality products. From the very beginning, the owners of Redbarn have made a commitment to quality and have developed programs to ensure that the Redbarn factories produce the highest quality and safest products possible.
Contamination. How Do We Prevent it?
Our manufacturing plants, at home and abroad, are a reflection of our company. All of the Redbarn plants are visited and inspected annually by the owners of Redbarn. We go to a lot of effort to assure ourselves of the quality of the product coming from these plants. Each and every plant must adhere to our strict quality control standards and food safety programs. Redbarn has invested in testing protocols in each of these plants that must be met prior to the shipping of any product. In addition, our U.S plant is audited by 3rd party auditors, FDA, and USDA.
We perform strict quality control procedures.
Redbarn personnel perform a H.A.C.C.P (Hazard Analysis and Critical Control Points) inspection of all our offshore suppliers. For product sourced from China, in addition to the supplier’s quality control procedures, each lot is now analyzed by the Chinese government laboratories and sampled by the FDA upon arrival in the U.S.
Our Technical Director is responsible for overseeing all of the quality control aspects of our facilities. He has undergraduate and advanced degrees in food science and has worked most of his working career for some of the largest companies in the pet food industry.
Our Quality Assurance Manager is also a degreed professional with over 27 years of experience. She has held quality assurance positions in both chemical and microbiology laboratories, as well as in the pet food industry.
We currently have 4 full time Quality Control technicians in our quality assurance laboratory who execute the hour to hour testing protocols that are in place for all items in our product line.
Redbarn Pet Products maintains a fully equipped quality assurance lab as well as a product development lab and a plant facility for trial batches of items in our product line. In addition we utilize an outside FDA licensed microbiological laboratory that picks up samples each day for testing. Our in-house lab is set up to test PH, moisture levels, water activity levels and salt levels as a well as perform microbiological tests for standard plate counts, salmonella, coliform and aflatoxin testing.
Redbarn Pet Products Operates Under a Full HACCP Program
The Redbarn Pet Products manufacturing facilities operate under a fully certified HACCP plan specifically designed for pet treats. It consists of an assessment of hazards, determination of critical control points, and procedures to monitor these critical control points. In addition, Redbarn has a detailed product recall plan that is tested with “mock recalls” twice a year. The Redbarn HACCP plan is based upon the principles and guidelines contained in the National Advisory Committee on Microbiological Criteria for Foods (NACMCF) “Hazard Analysis Critical Control Point System”. The Redbarn HACCP system complies with the requirements of 21 CFR 123 and equivalent programs.
Redbarn’s formulated treats (those containing more than one ingredient) are self-manufactured in our Great Bend, KS facility. All of our ingredients are bought from major suppliers and are sampled and inspected by our quality assurance staff prior to being released to production. A Certificate of Analysis is required from all suppliers for each lot of material shipped to the Redbarn facilities.
A production record is kept of each lot produced which includes the quantities manufactured, the lot number of each raw material component and the analytical data determined by our quality assurance technicians. Moist products such as our Filled Bones and Rawhide, Dog Food Rolls, Deli Sticks and Burgers are not packaged until the quality assurance department completes the determination of the product water activity, which is a measure of osmotic pressure of the filling showing that it will not support bacterial growth. Our laboratory has the top of the line instruments for making this important determination. All products that are preserved because of dehydration such as Meaty Bones, Pig Ears and Bully Sticks are not released for packaging until the quality assurance technicians have determined that the moisture content is below the point at which it can support bacterial growth. Again, the Redbarn laboratory has a top of the line moisture analyzer that gives us rapid and accurate determinations of moisture in our products.
Each individual Redbarn package displays a “Best By” date listed as Month/Day/Year followed by a one or two digit code used internally to track raw materials for that product.
The Redbarn customer service staff keeps records of each complaint call received about one of our treats. When a complaint is logged for a product, the retained sample of that lot number is pulled from our quality assurance storage. The product is examined for appearance in our in-house laboratory and then an outside FDA certified laboratory for what is known as a full “public health” screening. This is a test for both aerobic and anaerobic bacteria, coliforms, salmonella and coagulase positive staphylococci.
Redbarn’s technical staff has closely monitored past recalls of pet products that were traced to the incorporation of melamine in wheat gluten sourced from China. Only a small quantity of wheat gluten is used at Redbarn primarily in our Deli Thins treats, and our gluten has always been sourced domestically or from Europe. We have tested retained samples of Deli Thins from the past two years and all batches have been negative for melamine. We have also tested all wheat gluten lots that have been received at Redbarn since November 2006 and all batches have yielded melamine results of “none detected”. We now require our supplier of wheat gluten to provide a melamine test for each lot number shipped to Redbarn.
Redbarn maintains a comprehensive and vigilant program to be certain product containing salmonella is not shipped from our facility. Although salmonella usually will not result in a sick dog, it can cause sickness which can be serious in infants and the elderly. For this reason, FDA and state inspection agencies tend to concentrate a major portion of their resources in detection of salmonella contamination.
Salmonella is relatively easy to kill with heat pasteurization and all Redbarn products are processed at a temperature well above the point where salmonella is killed. All of our plant workers are uniformed, gloved and hair netted to prevent contamination at the packaging step. All of our product contact surfaces are sanitized prior to the start of the production day; again during the midday lunch break; and a third time during the daily cleanup cycle.
As you can see from the above information, the quality of our products is very important to all of us at Redbarn. We go to a lot of effort and expense to be certain that our factory ships product that is not only unique, long lasting and highly palatable but also is healthy and safe from a quality assurance standpoint. If we can clarify any issues or answer any questions with regard to the quality of Redbarn foods and treats feel free to contact Dave Andersen or Steve Doerr, Technical Directors, or either of the owners of Redbarn, Mr. Howard Bloxam or Mr. Jeff Baikie.